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STUDENT ACCOMMODATION FEES TERMS & CONDITIONS We would like to thank you for choosing your property with Cryers. So, you have found your perfect property! It is time to take the next step to reserve your house.

1. RESERVATION - To reserve a student property you will need to pay your reservation fee of £150.00 per person 1-2bedroom flats are £250.00 per person. The reservation fee is non-refundable.

To reserve over the phone please call the office to make payment. The correct names of all tenants will need to be supplied and an appointment must be made for all tenants to attend the office by the end of the following day. To reserve in person just pop into the office.

2. TENANCY APPOINTMENT - Once an appointment has been made all tenants will need to attend the office to complete application forms and relevant paperwork. Please ensure that all tenants bring their bank details and passport with them to the appointment which will last around one hour. *

3. GUARANTORS - Guarantor forms will be sent out by post and/or email within 48hrs of applications being received. These forms will need to be signed and received back by Cryers within 7 days along with proof of earnings attached. *

4. FIRST MONTHS RENT - Your first months rent must be paid in advance prior to moving in. For all reservations taken prior to 31st December 2016 the rent must be paid by 9th January 2017. All reservations taken after this date must pay the first months rent within 14 days of reservation.*

5. DEPOSIT - The entire household deposit must be paid in full by 1st May 2017. This will then be protected by a government approved deposit protection scheme (specific details available on request).*

6. MOVING IN - Once all of the above steps have been completed your document Pack will be produced and sent to you via email. Contact will be made with the head tenant to allocate your key collection timeslot

* If not adhered to we reserve the right to re-advertise the property. This may lead to the loss of any reservation fees paid.

Deposit The deposit payable on all properties is £450.00 per person, unless stated otherwise we are legally entitled to ask for a deposit equal to the equivalent of six weeks rent. The deposits will be returned to you from 30 days after you vacate your property.

Tenancy Deposit Protection When you pay a deposit your landlord or agent must protect it using a Government authorised Tenancy Deposit Scheme. This is to ensure you get all or part of your deposit back (if you are entitled to it) and any disputes will be easier to resolve. Within 30 days of paying your deposit your landlord or agent is required to give you details about how your deposit is protected. This includes the contact details of the tenancy deposit scheme and what to do if there is a dispute at the end of the tenancy.

If you choose a property managed by Cryers your deposit will be held as part of the Tenancy Deposit Scheme (TDS) which we are members of. If you require further information please visit their website.

Requests Requests for your chosen property can be put forward to the landlord when you initially take the property off the market. These requests are an agreement between you and the landlord but do not constitute a condition of the contract. Once the let has been agreed you will not be able to add any further requests at a later date (except for in extraordinary circumstances).

References If you have details of previous/current employment or have previously rented private accommodation references will be sought. If your reference comes back unsatisfactory we reserve the right to cancel your application.

You and your guarantors’ application may be submitted to our credit-referencing agency. When filling out the application form, please make sure all relevant sections are completed. The information gained from the credit check cannot be revealed to you but you may contact the credit-reference agency direct for further information.

Tenants Obligations You should be aware that responsibility for the property rests with the tenant during the tenancy. It is particularly important that any gas or electrical problems are reported immediately and the property is fully secured when you leave it unattended at any time. During the winter months steps must be taken to prevent the freezing of the water and heating systems. In leasehold properties, mainly flats and maisonettes, the tenant will be bound by the rules and regulations affecting all residents within the block, contained within the Head Lease, which can include general maintenance such as lighting.

The Agents Obligations Our obligations will vary depending on which of the following services we provide for your landlord: • Purely let the property • Let the property and accept the rent • Let the property and manage the property You will be advised which of the above applies prior to your tenancy commencing. Should you require details of a specific property please ask a member of staff.

Payments of rent Your first months rent will be required as per the agreed dates stated in the breakdown of payments. Your next payment for the second month’s rent will be due on the 27th of each month and thereafter so that we have cleared funds for the 1st of every month. Rent is paid by standing order mandate. Standing orders are your instructions to your bank to pay Cryers. They cannot be cancelled or changed by Cryers once set up and it is the tenants’ responsibility to ensure that each payment is made.

Other fees you may incur: Notification of late rent payment - £30.00 incl. VAT Key cutting for lost keys - £25.00 incl. VAT Key cutting for master key system - £42.00 incl. VAT Lock changes - £125.00 incl. VAT Organising access to your property/room due to lock outs (if we have keys available) - £25.00 incl. VAT. Re-send guarantor forms due to loss, amendments or non-suitability of guarantor - £25.00 incl. VAT Amendments to tenancy agreement once original has been signed - £55.00 incl. VAT Refund of any overpaid rent - £25.00 incl. VAT Release from tenancy upon suitable replacement being found, subject to conditions - £400.00 incl. VAT Renewal of tenancy - minimum of £110.00pp inc. VAT

Head tenant The head tenant will be the only point of contact pertaining to all issues relating to this let, i.e. contract, maintenance, rent arrears and deposit protection.

Guarantor A guarantor will need to be provided for every student, they will need to be in full time employment and based in the UK, preferably a home owner. A guarantor application form along with the legally binding guarantor agreement will be sent to the person named on your application form. Your guarantor must complete these forms and return to us as soon as possible to secure your let. If you are unable to supply a suitable UK based guarantor, we will accept a payment to cover the whole term of the tenancy, paid in advance. The tenancy agreements are all joint and several, we do not rent on an individual tenancy basis. The Guarantor agreements are also joint and several.

Utilities When a tenancy commencement date has been agreed you will need to arrange for the transfer of the gas, electricity and Council Tax into the names of the new tenants. Please remember to take meter readings on both your entry and exit from the property.

Television Licence You are responsible for the television licence regardless of whether or not a television is provided by your landlord.

Insurance The tenant is responsible for insuring his/her own personal effects and furnishings from the start of the tenancy and Cryers will not be held liable for any missing items during the tenancy. We are able to provide you with competitive insurance quotes upon request.

Burglary Should the property be burgled during the tenancy you should contact the Police, your insurance provider and Cryers/your landlord immediately.

Keys Each tenant will receive sufficient keys to access their property and room (if room locks are installed). All keys will be handed out to one tenant upon move-in and all keys will then need to be returned upon vacation.

If keys are lost or stolen during the tenancy Cryers can arrange for replacements to be cut at the tenants cost if keys are available. If tenants are locked out Cryers will arrange access during office hours, if keys are available, at the tenants cost. It is not our obligation to supply secondary keys and if no keys are available the tenants are liable to call out a locksmith at their own expense. If locks are changed additional keys must be supplied to Cryers.

   Cryers Estate Agents 38 Bedford Place Southampton Hampshire SO15 2DG